Pre-Order Policy

Thank you for shopping with Eternal Vault Jewelry. Some of our products are offered on a pre-order basis to ensure you receive authentic, luxury pieces at unbeatable prices.

• Payment is collected at the time of purchase.

• All pre-order items are sourced after your order is placed, guaranteeing quality and authenticity.

• Orders typically ship within 3–5 business days after purchase.

• You will receive tracking information as soon as your item ships.

• If for any reason we cannot secure your piece, you’ll receive a full refund within 48 hours.

If you have questions about a specific item’s timeline, feel free to contact us before ordering.